If the shooting details have been agreed upon, the deposit has been paid and I have sent the confirmation, then our shoot is confirmed. If I have not written you an email explicitly containing the sentence “I have to cancel your shoot”, the shoot is still on and planned, even if you don’t hear from me in the 72 h preceding it. I may simply be busy on a shoot, in transit, or lack a stable internet connection.
On short-notice queries (72h or less), please call me directly at the phone number written in your confirmation email, or at the emergency number (my husband) if you get no answer. If I am unable to answer your call, I will call you back as soon as possible.